Private Policy



In the process of operating the Web Site, we may become aware of information relating to you, including information that is of a confidential nature. We are strongly committed to protecting your privacy online and have taken steps to protect such information. To aid us in protecting your privacy, you should maintain secrecy of your login ID and password, if any, provided to you in connection with your participation in www.icicilombard.com


Use of Information
Personal information relating to you will be kept confidential. We will use the information primarily for the following purposes: - Allow you to access specific account information;
- Providing customization: We may use the information provided by you to customize your visit to the Web Site by displaying appropriate content at our judgement and discretion;
- To send you information about us and our products;
- To contact you when required.



Disclosure of Information
We will not disclose your information to any person, unless acting under a good faith belief that such action is necessary to:

  • Conform to legal requirements or comply with legal process;
  • Protect and defend our rights or property;
  • Enforce the Terms and Conditions; or
  • Protect the interests of our business, members or affiliates.



We may also share the information with a sponsor or other third party that is interested in serving you. You may inform us at any time not to share your personal information with third parties by sending us an e-mail message at info@icicilombard.com We may also use your personal information for the purposes of providing you with any services, and any service-related activities. In this regard, it may be necessary to disclose your personal information to one or more Advisors and contractors of ICICI Lombard and their sub-contractors, but such Advisors, contractors, and sub-contractors will be required to agree to use the information obtained from us solely for these purposes.

We expressly reserve the right to exchange, share or part with all the information relating to your personal and financial details and information to other ICICI Bank Group companies/ Banks/ Financial Institutions/ Credit Bureau/ Agencies/ Statutory Bodies as may be required and you will not hold us and/or all other group companies of ICICI Bank Group and their agents liable for use of this information.


Links to other sites
The Web Site may contain links to other sites and/or portals on the Internet. While we intend to link only to such sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by such other sites.
Please be aware that websites that have links from our site may collect personally identifiable information about you. This privacy statement does not cover the information and disclosure practices of those web sites.


Change of Policy
ICICI Lombard reserves the right to change this Privacy Policy, at any time by posting revisions on the Web Site. The Privacy Policy is not intended to, and does not create any, contractual or other legal rights in or on behalf of any party.